Shopping guide

◆ About working day

Online orders are accepted 24 hours a day.

For telephone enquiries, please contact us at the following times.

Monday to Friday 9:00 AM – 18:00 PM

 

*Not open on Saturday, Sunday and Public holidays.

Please note that the answer to the question will be reply on the next working day.

 

◆Payment

We allow the payment method from the following :

  • Paypal
  • Credit card
  • Bank transfer to the following account:

 

Account Name:G G M LIMITED
Address:Flat13, 9/F, Block B, Hong Kong Industrial Centre, 489-491 Castle Peak Road, KL
Bank Name: SHANGHAI COMMERCIAL BANK LTD
Bank Branch:VICTORIA CENTRE
Bank Address: G7 VICTORIA CENTRE, 15 WATSON ROAD, CAUSEWAY BAY
HKD Account Number:025-355-82-04994-5
SWIFT CODE:SCBKHKHHXXX


*For Bank transfer

■Please pay attention when depositing ■

  • When making a payment, please use the same name as the “orderer’s name” to make the payment.

If you would like to pay with a different name, please be sure to contact us after payment. In order to prevent fraud, if the name of the subscriber does not match the name of the depositor, we will not ship the shipment even if you have deposited the payment.

Thank you for your understanding and cooperation

  • Please pay the transfer fee at your own expense.
  • Please send us a receipt after the transfer for confirmation.
  • After confirming the payment, it will be shipped immediately.
  • If the payment is not received within the expiration date, the order will be cancelled.
  • After confirming the payment, we will ship the product, Except on Saturdays, Sundays and public holidays.

 

◆  About delivery

Orders over HKD 800 free shipping

Purchase less than HKD 800 will be charged a shipping fee of HKD 50.

  • Changes after ordering

Once your order is completed, we will not be able to change or cancel the shipping address.

Shipping costs may be charged separately for changes and cancellations after shipment, so please understand in advance.

◆   About returns and exchanges

We do not accept any returns, for Defective goods, please email us the picture of the damaged product, after we check, we will re-deliver as soon as we receive the returned item.

Be sure to check the product when it arrives, if there is a problem with the goods, Please contact us within 7 days after delivery.

Thank you for your patience.

*About products and orders questions, please contact:

 Company Name : G G M LTD  

 Phone: 3708 9312 / 3563 9344

 Email address: candy@ggmhk.com, tommy@ggmhk.com

* When inquiring by email, please be sure to include your name and phone number